How Can We Help?

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ATI customers with a current maintenance agreement receive priority support.  For customers with Portals Solutions, our operations center proactively monitors the health of customer systems throughout each business day and we strive to  provide world-class support and customer service.  For critical support requests, it is always best to contact us by calling us at

800-333-8394, option 4.  For less critical requests you may also call, or email us.